Regional Operations Manager (DaVita IKC)

at  DaVita

QUALIFICATIONS:

• Minimum of 3-5 years’ management experience leading and managing teams required;
• Demonstrates experience managing to data driven outcomes and process improvement required
• Strong communication on medical management, operational, and business-related issues
• Minimum of 1-2 years’ experience in clinical nursing leadership highly preferred; Registered Nurse- RN
• Current CPR certification required
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
• Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required

ESSENTIAL DUTIES AND RESPONSIBILITIES

The ideal candidate will be responsible for leading a team of IKC RNs who case manage dialysis and CKD patients; Candidate will also manage two supervisors and support the non-clinical IKC care coordinators, whom they manage; responsible for team performance, productivity, and creating a special place to come to work. The ROM will represent the IKC leadership team with other IKC leaders and possess a professional and business-like presence.

THE FOLLOWING DUTIES AND RESPONSIBILITIES GENERALLY REFLECT THE EXPECTATIONS OF THIS POSITION BUT ARE NOT INTENDED TO BE ALL INCLUSIVE:

• Effectively manages Disease Management programs in designated market or geography
• Reviews and analyzes data to drive patient care outcomes in programs across the market
• Build & manage effective relationships with internal and external clients
• Provide clinical support to reporting Registered Nurse Case Managers; may provide direct nursing care as needed * Unencumbered Registered Nurse licensure needed*
• Teammate Management Provide leadership to direct reports
• Manage all teammate employment/ HR activity such as payroll, PTO, hiring, onboarding duties, professional development, performance management, and disciplinary actions when necessary
• Ensure compliance to all applicable regulations and DaVita policies
• Monitor risk management and quality assurance compliance
• Achieve quality and metric goals in Integrated Kidney Care programs
• Coordinate activities with DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses and others as needed
• Evaluate processes to ensure cost effectiveness and reduce operational expenses
• Implement initiatives and analyze impact to outcome expectations
• Create and submit reports and analysis of teammate performance as needed.
• Up to 30% travel required within the market. Occasional travel outside the market.