Regional Property Manager

at  DHA Housing Solutions for North Texas

KNOWLEDGE AND SKILLS:

• Knowledge of HUD asset management requirements;
• Ability to prepare accurate and realistic budgets;
• Knowledge of supportive services (case management, mental and physical health supports, substance abuse counseling, etc.) and local providers.
• Knowledge of DHA organization, operations, policies and procedures.
• Knowledge of HUD regulations pertaining to various housing programs.
• Knowledge of HUD and DHA residential and multi-family building codes, maintenance and health standards, and inspection procedures.
• Knowledge of basic principles of record keeping, case files and records management.
• Skill in establishing cooperative working relationships with employees and the general public.
• Skill in operating a personal computer utilizing a variety of business software.
• Skill in effective communication, both verbal and written.
• Skill in interacting with people of different social, economic, and ethnic backgrounds.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Business or Public Administration or a related field; and three (3) year of property management experience required; OR an equivalent combination of education and experience.
Valid Texas State Driver License required.
Certification in Rent Calculation/Public Housing Occupancy.
DEADLINE TO APPLY: Open Until Filled

• Acts as the manager of at least one property in the region;
• Working closely with the Maintenance Supervisor, Property Manager and Assistant Manager develops and implements a preventive maintenance program for all systems and structures in the AMP;
• Working closely with the Maintenance Supervisor, Property Manager and Assistant Manager develops and monitors a method for dealing with routine and emergency work requests in a timely manner;
• Working closely with the Maintenance Supervisor, Property Manager and Assistant Manager and the Intake and Placement Department, re-leases vacant ready units as quickly as possible consistent with high quality maintenance work and compliance with all Occupancy requirements;
• Develops a schedule for the inspection of all units, structures and systems that will ensure resident compliance with housekeeping standards, maximum scoring on HUD REAC inspections, and the preservation of the physical plant at every property in the region.
• Prepares annual operating budgets for all properties in the region;
• Monitors monthly spending at each property in the region and revises spending plans in accordance with monthly reports;
• Determines when work should be contracted rather than performed by on-site staff;
• Works with the Procurement Department to develop a scope of services for contracts;
• Tracks monthly rent and charges in addition to rent billed and collected at each property in the region;
• Enforces the DHA lease against residents who violate it;
• Works with on-site and remote service providers to support the tenancies of residents with severe social service needs.
• Coordinates with service providers and encourages residents to use services that will help them to be lease compliant.
• Facilitates the work of agencies and individuals who support individual residents.
• Schedules and completes annual UPC and housekeeping inspections; assures units have been properly made ready and occupancy is maintained at DHA standards. Prepares all properties for HUD REAC inspections;
• Shows and leases units to prospective residents, including orientation discussion at the time of lease signing; manages resident move-in, move-out, transfer, and eviction procedures.
• Responds to resident questions and inquiries; attends monthly resident meetings and other meetings as necessary; resolves tenant complaints in accordance with DHA policy.
• Enforces the requirements of the lease; investigates and mediates complaints and disruptive situations; registers and monitors resident vehicles on property.
• Coordinates with police or security officers on property; updates incident reports.
• Walks grounds and buildings to assure they are kept in a safe, sanitary and decent manner.
• Performs administrative duties, including data entry, preparing and processing various documents, and maintaining files.
• Updates and maintains resident database;
• Prepares reports by collecting, analyzing and summarizing data and trends.
• Coordinates and schedules meetings and appointments as requested
• Explains nature of DHA programs, procedures and services to residents; maintains absolute confidentiality of work-related issues, client records and DHA information.
• Supports the relationship between DHA and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and DHA staff.
• Enthusiastically promotes the President/CEO’s priorities for the operations of DHA.
• Performs other duties as assigned or required