Regional Sales Manager

at  Mindspace

ABOUT MINDSPACE

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.

DO YOU HAVE THE FOLLOWING EXPERIENCE?

• BA/BSc/MA in relevant fields
• 2+ years in leadership experience
• 4+ years of sales experience
• Comfortable using CRM platforms – Salesforce experience is highly desirable
• Experience working on a team and leading a team player mentality
• Strong work ethic and entrepreneurial spirit
• Results orientated work style, focused on delivery
• Excellent communication, writing and presentation skills
• Exceptional organization skills and multi-tasking skills
• Strong oral and written communication skills both in German and English
• A ‘can do’ approach!

Pre-sale and Sales

• Supervise preparations and definition of the sales plan
• Clearly understand and communicate the strategic sales objectives to the sales team
• Follow the sales results (account productivity, revenue, etc.) and propose corrective actions if needed
• Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.
• Follow up with the customer, maintaining a consistent, open channel
• Work closely with the Community Manager to achieve smooth onboarding
• Identify, retain and develop talent within the team. Use empowerment and give the team the chance to take initiative at all times.
• Ensure all sales employees have sales targets and personal sales plans
• Formulate strategies in order to run an effective sales team.
• Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely fashion.

Customer Success - Retention and Upsell

• Analyze and optimize sales targets (Office+AR) for each SMB and Enterprise customers
• Work with CRM System (Salesforce) to maintain an updated customer base, Analyze sales funnels, and optimize goals
• Identify new needs/challenges for the customer and forecast future expansion
• Make sure any payment issues are taken care of on a monthly basis
• Execute SMB retention plan
• Support the customer experience team in terms of member support and service
• Propose and coordinate the promotional activities undertaken by the sales department
• Be flexible and adaptable in working in other key sales areas where necessary

Requirements: