Regional Service Engineer

at  Shimadzu Asia Pacific Pte Ltd

JOB DESCRIPTION

• Responsible for installation, maintenance, troubleshooting and repairing of MALDI and TOF systems.
• Manage technical service matters including but limited to warranty claims from customers.
• Provide technical solutions and expertise to support regional partners’ engineers via both onsite and remote modes.
• Other duties as assigned.

REQUIREMENTS

• Diploma or bachelor’s degree in electronic and electrical engineering or equivalent.
• At least one year of experience in regional technical support role.
• Must be able travel in the Asia Pacific region.
• Must have ownership, self-initiative & pro-active attitude towards work.
• Possess logical thinking skills which are essential for technical troubleshooting.
• Good communication and presentation skills.
• Good co-ordination skills with both internal and external parties.Familiarity with remote technical support is desirable.

We regret that only shortlisted candidates will be contacted.

• Prior experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be a distinct advantage.

Please refer the Job description for details