Regional Technical Support Engineer (Mechanical)
at SIEMENS ENERGY
Singapore 348615, Central, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Sep, 2024 | Not Specified | 20 Jun, 2024 | 4 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Act as technical consultant to end customer, joint venture partner, project teams, marketing & sales team etc.
- Provide prompt technical response to Customer to keep our customer equipment operating safely.
- Assist and guide Customer to fault find and resolve equipment related technical issues.
- Direct communications with vendors in the solution of auxiliary equipment failure or malfunction.
- Liaise with Product Competency Center (PCC) to seek further support if technical issue cannot be resolved regionally.
- Write fact based technical reports with high level of proficiency.
- Identification of complaints from customer and escalate it through appropriate channels.
- Perform field tests and failure investigation on overall packages and components.
- Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
- Assist Project Team during planning and execution.
- Assist in the training of Company and Customer personnel.
- Provide hands-on service and troubleshooting as required. At times, this will require traveling to site (around 30% of the time).
- Capable and willing to assist the Regional Technical Support Manager in special projects and improvement initiatives.
REQUIREMENT SUMMARY
Min:4.0Max:9.0 year(s)
Electrical/Electronic Manufacturing
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Singapore 348615, Singapore
