Relationship Manager/ Accounts Manager (Pharmaceutical Company)

at  Glasshouse Recruiting

REQUIREMENTS:

• Degree in Sales / Marketing Management or equivalent
• At least 3 years’ experience in a sales/business development role preferably in Medical/Pharmaceutical Sales Environment
• Postgraduate qualification is Business Administration will be highly advantageous
• Account management experience in Business-to-Business Sales and Medical Rep, related or similar industry sales will be preferable
• Excellent command of the English Language
• Intermediate level proficiency in MS Excel/Word/PowerPoint Skills,

Knowledge and Attributes:

• Must have business to business (B2B) experience
• Must have excellent track record in delivering high level sales presentations, Business writing and presentation skills
• Must have excellent track record in meeting and exceeding monthly, quarterly, and annual sales targets
• Must have excellent communication and interpersonal skills
• Must have a flair and drive for sales
• Must hardworking and solutions driven
• Must be a team player
• Must have business acumen and be able to communicate with senior to top management levels.
• Must be prepared to travel between sites/clients
• Must be highly computer literate
• Demonstrate excellent organisational skills
• Advantageous to have experience in dealing with medical practitioners
• Ability to work independently
• Must have own vehicle and valid driver’s licence

THE MAIN PURPOSE OF THIS POSITION:

To market and promote the companies service offerings to new and existing clients, to achieve agreed sales and service targets
Maintain excellent customer relationships through effective service delivery; with the objective to growing the defined portfolios
Actively resolves all client queries that have been escalated within a reasonable timeframe and to actively identify leads for new prospects

DUTIES & RESPONSIBILITIES:

• Ensures that the service offering provided satisfies the client’s needs and identifies leads across allocated portfolios.
• Resolve all enquiries or queries within a reasonable timeframe.
• Ensure that the assigned portfolio is sufficiently serviced to ensure customer satisfaction.
• Ensures all Service Level agreements are current and valid.
• Ensure that clients’ portfolios data integrity is accurately maintained.
• Assists with preparing and presenting business proposals to both existing and new potential customers
• Meet and exceed sales target (100% of target)
• Maintains close relationships with the Business Development Manager and Director to capitalise on opportunities identified
• Deals with, resolves, and reports on issues, concerns and complaints related to your portfolio or allocated clients