Relationship Officer - Priority Banking

at  ADIB Abu Dhabi Islamic Bank

JOB DESCRIPTION

Role : Relationship Officer
Location : Dubai

PREVIOUS EXPERIENCE:

Customer Facing (e.g. Front Office) Experience in Banks or Financial Brokerage Companies (in an advisory role).
Job ID 300002136320037

ROLE PURPOSE:

Offer full range of services to Gold & Diamond customers and cross sell ADIB consumer banking products, Investments. Support Relationship Mangers and handle services in their absence.

KEY ACCOUNTABILITIES OF THE ROLE

Prospect new business opportunities within the main role of servicing customers.

• Support Relationship Managers.
• Proactively upsell / cross-sell products and services to customers
• Inform designated customers about their eligibility for special offers / complimentary gifts based on their transactions & invested assets
• Proactively request customers to refer others
• Community Involvement - must be a socially active opinion leader

SPECIALIST SKILLS / TECHNICAL KNOWLEDGE REQUIRED FOR THIS ROLE:

• Bilingual (Arabic & English)
• Working knowledge of investment products & banking operations (further training & certification to be provided)
• Strong communication skills & customer orientation
• Ability to interact with high-end, affluent customers of all nationalities
• High Personal Integrity
• Ability to perform basic mathematical computation
• Referral Specialist
• Good working knowledge of Microsoft Words & Excel