Release Manager

at  WESTPAC BANKING CORPORATION

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At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Planning

• Single point of contact for planning releases across the team.
• This includes tracking parallel changes and dependencies with respective upstream and downstream teams and their project managers.

Tracking

• Track release readiness activities
• Managing the signoff of the delivery acceptance certificate

Implementation planning

• Co-ordinate, manage and maintain the run sheets for deployment
• Collaborate with technical teams to carefully plan and sequence the implementation steps
• Ensure TPIV and BPIV steps are sufficiently catered to.

Change Management

• Collaborate with involved teams to raise Change Requests in Service Now
• Participate in CAB (Application) to get change Approved

Resource alignment

• Work with Project Managers and Scrum Masters to arrange relevant technical and business team member participation in release
• Prepare roster for resource participation during implementation

Implementation

• Open a bridge or command centre for implementation execution
• Engage relevant stakeholders for exceptions or deviations from plan

Risk Management

• Highlight risks related to risks and collaborate with stakeholders for remediation
• Manage & trigger various levels escalations to key statehooders and designated Project Managers

Closure

• Close change with suitable updates in Service Now
• Update all the key artifacts.
• Conduct PIR (Post implementation review)