Relief Facility Manager l WA

at  Roshana Care Group

WELCOME TO ROSHANA CARE GROUP

Roshana Pty Ltd is a privately owned provider of Mental Health Care, Disability Support Services and Aged Care. Our head office is based in WA. We own and operate facilities in WA, QLD, VIC and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Mental Health Care and Aged Care for over 20 years, with a strong commitment to high standards.

ABOUT THE ROLE

As the Relief Facility Manager at Roshana Care Group you will be responsible for providing a high quality and safe environment for all our residents and staff members in different facilities in the absence of a facility manager. This position will involve travelling to different Roshana Care Group aged care facilities in Western Australia. This role involves monitoring, maintaining and evaluating the standards of care and applying best practices. You will oversee, lead and guide our care workers and team leaders providing training, supervision, appraisals and performance management reports. You will also play a crucial part in managing resident and client relationships, upholding the aged care standards and utilising budgets to ensure the facility runs smoothly while under your care.

MAIN RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:

• Ensure a high level of quality care and services are delivered at all times.
• Oversee implementation and management of policies and standards which comply with the Aged Care Standards.
• Manage, lead and develop staff to achieve deliverables and KPIs.
• Provide leadership, guidance and support to the team.
• Internal and external stakeholder engagement.
• Generate reports and maintain documentation in line with legislative, procedural, health and Aged Care Standards.
• Maintain agreed budgets and financial reporting.
• Develop new and innovative ideas as to how to grow and promote the services of the facility.
• Ensure key client performance satisfaction levels are delivered at all times.
• Proactively promote the services within the industry and local community, establishing and maintaining key networks and partnerships.
• Complaint resolution.
• Accountability for clinical and operational management of Roshana Care Group aged care facilities.
• Manage, lead, and develop staff to achieve agreed targets and service delivery excellence.
• Ensure that the services meet legislative compliance requirements and contractual agreements.
• Lead and support the team to maintain a culture of value and a positive work/home environment