Relief Medical Secretary

at  Cancercare SA

INTERPERSONAL FACTOR

• As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.
• To display the company values: C - Compassion, A - Accountability, R – Respect, E – Ethics (CARE)

REQUIRED MINIMUM EDUCATION

Matric

REQUIRED MINIMUM EXPERIENCE

2 Years Medical reception/admin experience.

REQUIRED MINIMUM WORK-RELATED EXPERIENCE

2 Years exposure to medical terminology, systems, processes similar to our own. E.g. auths, billing, coding, debtor software etc

• Responsible for obtaining proper patient information from various external parties.
• File preparation and accurate, timeous registration of information on all programs.
• Use of office equipment for scanning, faxing, copying and filing
• General office/secretarial duties
• Upkeep of stats
• Record keeping
• Upholding daily filing
• Register all patients on different programs, Eauth, MED-E-MASS,NP REGISTER and EMR
• Taking a photo of all new patients
• Manage all internal and external mail, letters and reports
• Work closely with typist to ensure proper and timeous letters to referring Docs
• Health and safety awareness in department.
• Proactive management of all operational unit needs (Stock, stationary, repairs etc)
• Follow up with Medical aid for outstanding treatment plans.
• Load all new auths on the necessary EMR systems.
• Work on age analysis and follow up on outstanding fees.
• Accurate and complete patient information
• Smooth operating, patient cantered, professional medical reception department
• Adherence to all SOP`s ensuring quality and efficiency.
• Stakeholder satisfaction at all times
• Excellent QC standards
• Smooth workflow