Remote Customer Support Representative (Norwegian Speaker)

at  Blu Selection

Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal!

• Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
• Managing and responding to customer requests through phone and email.
• Meet and exceed customer service quality and productivity goals as well as compliance regulations.
• Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism.

Skills, qualifications and interests you need to succeed in this role:

• A native-level proficiency in Norwegian and a minimum B2 level of English
• Ready to start a new job in Portugal 22.4.
• High school diploma or Higher Education certificate
• A valid Portuguese work permit (required) or EU citizenship that
• Living in or willing to relocate to Lisbon for an international career and life experience
• Motivation and commitment to give excellent customer service
• Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you?

• Working anywhere in mainland of the Portugal - only training presential in Lisbon
• Working hours: full time (40h/week) Monday- Sunday 8:00-20:00
• 17136€/year plus performance bonus starting from the 4th month in the production
• Health insurance after 6 months
• 22 vacation days per year
• Paid professional training
• Employee discounts
• Fun and engaging company-wide initiatives
• Excellent work culture

For international candidates:

• Reimbursement of your initial flight expenses after 3 months (up to 200€)
• Up to 360 € for accommodation/ months for first 3 months
• Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation