(Remote) QA Manager

at  Harris Computer Systems

As part of the Harris division, Silverblaze is seeking a highly experienced QA Technical Software Development Manager, with a profound expertise in automation, compliance testing, and enhancing process visibility. This crucial role focuses on elevating software quality through sophisticated automated testing methods, including adherence to WCAG, OWASP security standards, and performance benchmarks. You’ll be at the forefront, expanding automated test case coverage, ensuring uniformity across products, and managing a centralized dashboard for transparent, measurable metrics. This position is instrumental in safeguarding product excellence and leading our quality assurance strategy.
This remote role welcomes candidates anywhere in Canada and the US. This role will be working in the EST time zone. Travel is required 2-4 times a year for AGM and team meetings. A valid passport is required depending on your location.

What your impact will be:

• Leadership and Team Management:
• Manage and expand a team of QA engineers with a focus on automating testing processes.
• Drive the adoption of best practices in automated testing, acting as a mentor and subject matter expert.
• Develop a performance-driven environment that rewards innovation and diligence.
• Quality Assurance Automation:
• Design and implement strategies to increase the number of automated test cases.
• Ensure the development and execution of comprehensive automated test suites.
• Optimize automation frameworks to accommodate different types of testing, including WCAG, OWASP security, and performance tests.
• Compliance and Standards Testing:
• Oversee compliance testing to ensure software meets WCAG, security, and performance standards.
• Stay updated on the latest regulations and standards to preemptively adjust testing strategies that include various browser and device technologies.
• Dashboard and Reporting:
• Develop and maintain a QA dashboard that provides real-time insights into testing status and quality metrics.
• Ensure test results are transparent and accessible to stakeholders, with the ability to track progress over time.
• Test Consistency:
• Standardize QA processes to ensure test consistency across all products.
• Conduct regular reviews to align test cases with evolving product features and requirements.
• Quality Gatekeeping:
• Act as the primary quality gatekeeper before software releases, ensuring all criteria are met.
• Work closely with development teams to resolve any issues and prevent recurrence in future cycles.

What we are looking for:

• Bachelor’s or Master’s in Computer Science, Engineering, or a related technical field.
• Minimum of 8-10 years of experience in software quality assurance, with at least 4-5 years in a managerial capacity.
• Proven track record in implementing and managing automation testing strategies.
• In-depth knowledge of WCAG, security, and performance testing protocols.
• Proficiency in developing and overseeing QA dashboards and reporting tools.
• Leadership experience with the ability to manage and grow a dynamic team.

What would make you stand out:

• Certifications in QA methodologies, automation tools, or compliance testing.
• Experience with continuous integration and continuous delivery (CI/CD) pipelines.
• Advanced understanding of various automation frameworks and scripting languages.

What we can offer:

• 3 weeks’ vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!

About Silverblaze:
SilverBlaze Solutions (https://Silverblaze.com) is an award-winning software innovation, development, and consulting firm. Founded in 1999, SilverBlaze provides utilities with value-focused, highly customizable web self-service portal and smart forms software.

People are our greatest asset and we want to empower our employees to help achieve our vision!

• We celebrate diversity, encourage innovation, work collaboratively, and practice transparency.
• We’re passionate about our partners and we genuinely appreciate them.
• We are led by an experienced leadership team committed to empowerment and passionate about professional development and growth.
• We are a wholly-owned subsidiary of Harris Computers and as a result enjoy all the benefits offered at - https://harriscomputer.com/careers

About Harris:
Harris
is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses

Please refer the Job description for details