Remote: System Implementation Engineer

at  Elsevier

System Implementation Engineer
Would you like to provide first-class guidance and support to the customer?
Do you enjoy ensuring the quality of service delivered?
About our Team
The team guarantees quality of data and life science solutions. They assist chemists, biologists, and pharma customers in testing new workflows. They are diverse, engaged, inclusive, and agile.
About the Role
SciBite’s semantic analytics are implemented for life sciences clients. This expands and secures customer relationships with teams. They facilitate technical discussions and provide product demonstrations to scope out projects.

Responsibilities

• Primary “hands-on” responsibility for delivery of customer deployments
• coordinating with internal teams (Dev and Prod), as well as customer teams (infra and system owners) for successful deployment.
• Advising on adjusting parameters to improve system performance.
• Documenting change management procedures, internal knowledge, and customer workflow databases.
• Collaborateing with teams and stakeholders for support and coordination of Agile/Scrum documentation and communication.
• Maintaining Customer requirements/test cases/customer workflows and customization testing
• Collaborating/coordinating with other Deployment/Configuration Engineers, Testing engineers, Software Development,
• Acting as primary technical Elsevier point of contact for customers during integration projects

Requirements

• Experience in and understanding of Life Sciences/Bioinformatics. Familiarity with technologies and trends in industry.
• Experience working with informatics software required.
• Experience with multiple Cloud computing architectures (AWS, Kubernetes, Azure).
• Experience with deployment architectures (Docker, AWS, Jenkins, Terraform, Puppet/Hiera)
• Demonstrate Linux Operating System, SharePoint, REST API.
• Ideal candidates should possess experience in Python, R, Shell, machine learning, and enterprise software development. GO knowledge is also highly favored.
• Experience in the configuration of Web Servers (NGINX, Apache) and proxy configuration.
• Understand Agile software development process and software management/deployment tools such as maven, git, etc.
• Managing ongoing/maintenance phase for completed professional services project.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
, or please contact 1-855-833-5120.
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Candidate Privacy Policy

Responsibilities

• Primary “hands-on” responsibility for delivery of customer deployments
• coordinating with internal teams (Dev and Prod), as well as customer teams (infra and system owners) for successful deployment.
• Advising on adjusting parameters to improve system performance.
• Documenting change management procedures, internal knowledge, and customer workflow databases.
• Collaborateing with teams and stakeholders for support and coordination of Agile/Scrum documentation and communication.
• Maintaining Customer requirements/test cases/customer workflows and customization testing
• Collaborating/coordinating with other Deployment/Configuration Engineers, Testing engineers, Software Development,
• Acting as primary technical Elsevier point of contact for customers during integration project

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiv