Renewal Business Partner: English and German

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

WHAT YOU BRING

We are looking for people who are:

• Analytical thinkers with strong attention to details,
• Proactive, self-motivated and able to work autonomously,
• Organized and able to work efficiently under pressure,
• Responsive with strong follow-up skills,
• Team players with excellent interpersonal and communication skills (both written and oral),
• Customer service oriented,
• Flexible and adaptive to change.
• Language requirements: English, German

We are expecting you to be willing to work overtime in quarter end months (March, June, September, December), also possibly during other months end, including some weekends and bank holidays, for which you will be compensated.
What you can expect is a professional onboarding, exciting career progression, a diverse working environment providing growth opportunities, learning & development possibilities, and leverage an international business network. In addition, you can join non-work-related activities as voluntary services, charity, sport activities etc.

As a Renewal Business Partner, you will closely collaborate with Sales, Local Commercial colleagues, Pricing, Legal, Booking, Compliance and Revenue Recognition teams across Europe, Middle East and Africa supporting renewal cloud business.

Your main tasks will be:

• Reviewing deals: Ensuring completeness and accuracy of quotations submitted by Customer Renewal Executives
• Supporting quote approval process: Guiding internal customers on approval requirements, ensuring deals which are within scope are approved in proper manner and timelines according to SAP policies and guidelines.
• Contract drafting: Responsible for preparing contract documents from template and adding/drafting language for deal specifics,
• Act as a primary point of contact for Customer Renewal Center, answer queries from internal customers and build long-term business relationships,
• Accommodate quarter-end and year-end deadlines and respond to spikes in workload,
• Supporting projects aiming process improvements, automation, standardization and efficiency increase.