Reporting Analyst II

at  L L Bean

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.
Position Purpose: Understand business needs, collect and analyze data to elaborate reports that offer opportune information for decision making, that allow achieving goals and strategic objectives of the company. Recommend or work on continuous improvement projects. Provide mentoring, guidance and technical expertise to other analysts as needed in order to achieve goals.

We offer:

• Extraordinary employee experience
• Work from home in Costa Rica
• Fitness subsidy
• Flexible schedule (the temporary position must have availability to work full days on Monday)
• L.L.Bean products employee discount
• Company doctor
• Tuition reimbursement
• Outdoor days (paid days to enjoy outdoor activities)
• Asociación solidarista
• Life and medical insurance (including dental plan)

About the role:

• Design and maintain reports that provide reliable information to support business processes, projects and decision-making. Elaborate required databases to recollect and connect data at the required level of detail, using the available tools. Evaluate business needs, clearing up doubts as necessary. Analyze available data sources, determine required data and validate obtained results to assure accuracy of the reports.
• Analyze data with the objective of responding to the needs of information, understanding and being able to identify data sources. The analyst should have advanced knowledge of the data sources available.
• Ensure the quality and integrity of data shown in the reports.
• Create and maintain documentation of all development efforts.
• Be the owner of reports. Maintain documentation updated to allow usefulness, accuracy and repetitiveness of reports. Identify trends and its causes and provide value added analysis to reporting.
• When being the owner of reports, ensure understanding of the data shown in the reports and their logic.
• If needed due to capacity constraints, run reports showing performance of company’s processes or supporting business processes.
• Make recommendations, work or guide others on the improvement of existing procedures/reports, decreasing time and steps to reproduce, by using the tools available. Implement best practices, standardization, new concepts and ideas.
• Execute investigation, troubleshooting and customer follow up related to the reports. Assist users of reports with the interpretation of data as necessary.
• Provide mentoring, guidance, analytical support and technical expertise to other analysts as needed in order to achieve goals.
• Search for business knowledge and share it with the team.
• Participate in projects as required to provide data and analytical support.
• Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers. Be able to identify priorities of requests; respond in a prompt and accurate way to requests or questions from customers. Communicate issues/concerns to leaders/capacity planner in a timely matter.
• Execute all of the above demonstrating the EIM values.

About you:

• Education Level: Advanced student (or graduated) in Industrial Engineering, Business Administration or related field (preferred but not limited to)
• English Level: Advanced (C1 level)
• Previous experience is not required, but it’s a plus.
• Skills and Qualifications:

Advanced:

• Attention to Detail
• Results Oriented
• Innovation & Continuous Improvement mindset
• Team Player

Intermediate:

• Data management and data warehouse understanding
• Reporting and visualization tool knowledge
• Learning agility
• Analytical skills
• Communication Skills
• Customer Focus
• Technical Skills
• Problem Solving
• Emotional Intelligence
• Business Knowledge
• Decision making
• Self-development and learning desire

Basic:

• Leadership
• Negotiation skills
• SQL Programming knowledge

Nice to have:

• Visual basic programming knowledge
• Power BI management
• Tableau

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit
llbeancareers.com
to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better

• Design and maintain reports that provide reliable information to support business processes, projects and decision-making. Elaborate required databases to recollect and connect data at the required level of detail, using the available tools. Evaluate business needs, clearing up doubts as necessary. Analyze available data sources, determine required data and validate obtained results to assure accuracy of the reports.
• Analyze data with the objective of responding to the needs of information, understanding and being able to identify data sources. The analyst should have advanced knowledge of the data sources available.
• Ensure the quality and integrity of data shown in the reports.
• Create and maintain documentation of all development efforts.
• Be the owner of reports. Maintain documentation updated to allow usefulness, accuracy and repetitiveness of reports. Identify trends and its causes and provide value added analysis to reporting.
• When being the owner of reports, ensure understanding of the data shown in the reports and their logic.
• If needed due to capacity constraints, run reports showing performance of company’s processes or supporting business processes.
• Make recommendations, work or guide others on the improvement of existing procedures/reports, decreasing time and steps to reproduce, by using the tools available. Implement best practices, standardization, new concepts and ideas.
• Execute investigation, troubleshooting and customer follow up related to the reports. Assist users of reports with the interpretation of data as necessary.
• Provide mentoring, guidance, analytical support and technical expertise to other analysts as needed in order to achieve goals.
• Search for business knowledge and share it with the team.
• Participate in projects as required to provide data and analytical support.
• Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers. Be able to identify priorities of requests; respond in a prompt and accurate way to requests or questions from customers. Communicate issues/concerns to leaders/capacity planner in a timely matter.
• Execute all of the above demonstrating the EIM values