Reporting Analyst (Russian speaker)

at  David Kennedy Recruitment

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy that assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we’re looking for a Reporting Analyst with Russian to join their teams in Gdańsk.
Position: Reporting Analyst
Location: Gdańsk, Poland
Work Model: Fully on-site
Employment type: Full-time

REQUIREMENTS:

• Native or fluent in Polish (C1) and Russian (C1) language would be an asset
• Fluency and excellent communication skills in English (B2)
• Minimum of 2-3 years of experience working in a reporting and / or controlling environment
• Good knowledge of performance and quality metrics
• Ability to clearly communicate complex quantitative analysis in actionable insights
• Ability to solve complex business problems and conduct investigations
• Fluency and excellent communication skills in English
• Knowledge of Russian or Polish language would be an asset
• Profound knowledge of MS Excel, Power Query and SQL
• Knowledge of any BI tool would be an asset
• Strong mathematical and numerical as well as critical thinking and problem solving skills
• Excellent analytical and statistical skills and ability to use the right analytical method depending on the problem
• Organizational and time-management skills

• Produce and deliver tracking and reporting for key KPI’s and SLA’s in the business
• Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit
• Perform ad-hoc data analysis to support the business initiatives
• Creating and maintaining efficient and secure systems for recording data and producing relevant documentation
• Maintaining the daily relationship with the business intelligence supplier
• Seeking opportunities to drive innovation and process improvement within the reporting spectrum