Research Consultant (d/f/m)

at  Deutsche Post DHL

Research Consultant (d/f/m) - DHL Consulting
Since 1999, DHL Consulting has been an essential part of the world’s most international company, the DHL Group. We provide a broad range of management consulting services to all DHL business units and global functions with unparalleled access to its top management. People are our biggest asset. Our team embraces diversity, collaboration, and the pursuit of excellence for our customers. With more than 130 consultants working out of three offices in Germany, Singapore, and the USA, our consulting teams work on assignments from all over the globe. DHL Consulting’s head office in Bonn is home to approx. 100 colleagues from 30 different countries.
We are seeking a dynamic and experienced Research Consultant to join our DHL Consulting team based in Bonn. You will collaborate closely with our management consulting teams by providing business insights and becoming their trusted advisor. Your role will encompass project-specific research tasks where you will leverage your expertise to deliver comprehensive and actionable findings. Additionally, you will own DHL Consulting’s knowledge management ensuring that valuable know-how is easily accessible and enables best practice sharing and learning.

QUALIFICATIONS:

Minimum 5 years relevant research experience preferably in the logistics market and/or for a consulting company
University degree in business, logistics, economics, statistics, computer science or comparable degree; outstanding grades in analytical classes
General tech savviness and experience in working with modern software solutions, experiences with Machine Learning and GenAI solutions are preferred
Experience in internet research and creativity in identifying new sources
Ability to assess and prioritize research findings
Independent working style yet ability to work in teams
Flexibility and ability to prioritize & work with deadlines
Accurate working style with attention to detail and quality
Fluency in English and German

WHAT WE OFFER:

At DHL Consulting, we foster a welcoming and inclusive work environment where employees can feel comfortable and be themselves. We believe in creating a positive and enjoyable atmosphere that promotes collaboration and teamwork.
We value the power of ideas and insights . Our team is encouraged to think critically, challenge the status quo, and contribute innovative solutions that make a real impact on our clients’ businesses.
We provide a supportive environment that encourages employees to take risks, explore new ideas, and learn from their experiences. We believe in continuous learning and personal development, offering various opportunities for growth and advancement.
We prioritize the growth and development of our employees. Through our comprehensive training programs, workshops, and e-learning resources, we provide the necessary tools and knowledge to enhance professional skills and expertise.
We offer a flexible work arrangement that combines remote work and office presence. This allows employees to enjoy the benefits of both environments, promoting work-life balance and adaptability.
Our office space is newly renovated, providing a modern and comfortable work environment . We strive to create a space that inspires creativity, productivity, and collaboration.
We offer a c ompetitive salary package that includes various benefits to ensure the well-being and satisfaction of our employees.
We understand the importance of easy and convenient commuting options . Depending on your preference, we provide options such as a job ticket for public transportation, parking space with a monthly fee, or even bicycle leasing.
As part of the DHL Group, employees at DHL Consulting have access to corporate benefits such as a company pension plan to secure their future and DHL daycare facilities to support working parents.
Our weekly activities , including sports like soccer and volleyball, as well as fitness classes like pilates, provide opportunities for employees to unwind, stay active, and foster connections with colleagues.
Are you curious to learn more about us? Find our project portfolio: DHL Consulting Check out our business updates: LinkedIn Gain insights into our team culture: Instagram
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For more information on DHL Consulting, please visit us at www.dhl-consulting.com or contact Markus Werner at dhlconsulting-careers@dhl.com
We are looking forward to your application! Please submit it in English, including your CV, academic and high school records, and your reference letters (if applicable).
We recruit on a rolling basis and accept applications until April 21, 2024 . Feel free to apply at your earliest convenience.We are looking for somebody who can step into the role as soon as possible.
As an equal-opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

Research and project support
Define and adjust processes for how to request research tasks, conduct research, and deliver sound results and findings
Execute ad-hoc research requests in close alignment with project teams
Conduct market and competitor intelligence research projects for DHL/external clients independently and present findings to project teams and clients
Manage external resources in executing standard research requests
Provide quality control of research deliverables from external partners
Define required data bank accesses and manage access for DHL Consulting (incl. access to data from 3rd parties in the DHL Group)
Coordinate with external providers to identify suitable experts for research requests, support project teams in picking experts & preparing expert calls
Communicate research offers within DHL Consulting, incl. new joiner trainings and internal communication
Knowledge Management and execution
Product owner for the internal knowledge management platform incl. steering of IT vendor for maintenance and further development
Independently identify and implement new technology to further develop knowledge management and research services –; e.g. via GenAI Solutions
Identify & conduct upskilling opportunities on most relevant news and developments in DHL as well as in the wider Logistics industry
Communicate relevant research results/news to relevant internal stakeholders
Coordinate cooperation and exchange with other inhouse consultancies
Ensure the correctness and timeliness of all content on the internal knowledge management platform
Ensure standardized documentation of working documents (e.g., discussion papers, white papers, proposals) across all internal practice groups