Research Study Receptionist / Flow Coordinator - Ehlanzeni

at  TB HIV Care

JOB ADVERT SUMMARY

TB HIV Care (THC), in existence since 1929, is an internationally recognised non-profit organisation. We provide health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. THC provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care.

MINIMUM REQUIREMENTS

• Grade 12 / matric
• Office Administration qualification would be an advantage
• Minimum 2 years working experience within a similar environment coupled with demonstrated administrative knowledge and experience
• Knowledge and experience in working / research with key populations, ideally with female sex workers
• Proficiency in English and any other African language

PURPOSE OF THE POSITION:

The Research Project Receptionist and Flow Coordinator is responsible for welcoming participants to the study site; coordinating participant flow through stages of research study visits. This will be part of a biobehavioural survey among female sex workers

DUTIES AND RESPONSIBILITIES

• Check validity of study coupons
• Register the person’s fingerprint into the coupon management system
• Provide participants with client files
• Provide numbers and maintain order that other study team members need to see participants
• Guide participants to various staff members / locations during study procedures
• Communicate and engage with participants, making them welcome and comfortable
• Preparing client files containing study documents to be completed at various study procedures
• Accurately capture responses from participants
• Participate in study and site related meetings
• Support data cleaning and checking processes
• Support maintenance of appropriate files
• Support maintenance of diary and appointment scheduling
• Maintain records