Reservation Agent

at  CCIG Investments Pty Ltd ta Daydream Island Resort

INTRODUCTION:

Daydream Island Resort & Living Reef is located in the heart of Queensland’s Whitsunday Islands and the gateway to the World Heritage-listed Great Barrier Reef. With stunning views out to the impossibly blue waters of the Whitsundays, it is the perfect place to immerse yourself in the natural beauty of the island.
The island is one of the closest Whitsunday islands to the mainland (Airlie Beach) with spectacular 30-minute ferry ride to work each day.

DESCRIPTION:

We are seeking a Reservations Agent for Daydream Island that will be working with our amazing Sales and Marketing team based in our Sydney office in NSW Chatswood (this is a live off Island role). The key person for this role will be focused on ensuring our guests begin their special holiday experience at Daydream Island before they arrive at the resort.

SKILLS AND EXPERIENCES:

• Excellent verbal and written communication skills and has an ability to solve problems quickly.
• A ‘quick thinker’ with excellent problem-solving skills.
• Handles tasks carefully with attention to detail and accuracy
• Projects a professional image with all guest contact.
• Strong organisational skills and ability to prioritise workload
• Excellent telephone etiquette combined with negotiation and selling skills
• Initiates contact easily, especially dealing with strangers
• Works under pressure
• Opera PMS experience in a similar role (desirable)
• Working rights in Australia
  If this sounds like the perfect opportunity for you, apply now

Please refer the Job description for details