Reservations Manager

at  ShangriLa Cairns

RESERVATIONS MANAGER

• Global brand with opportunity for growth and progression
• Discounts and benefits including staff meals, discounted parking and more
• Competitive Salary and bonus structure
  At Shangri-La, The Marina, Cairns, we have an excellent opportunity for an
  experienced Reservations Manager, to join our Sales and Marketing team.
  You will be supporting the Director of Sales & Marketing by overseeing
  all activities relating to Reservations.

• Extensive experience using Opera PMS is essential

• Previous experience in a Reservations/Front Office Management or

  Supervisory role

• Comprehensive understanding of hotel systems and revenue management

  principles

• Assist with enquires, bookings, liaising with key departments, establishing

  strong relationships with our clients

• The ability to manage time efficiently with competing deadlines

• Strategic and tactical thinking to develop plans, establish goals and set

  performance targets to meet deadlines and timeframes

• Exceptional telephone technique with exceptional communication skills

• Performing qualify checks on existing bookings to ensure accuracy