Resident Lifestyle Officer

at  Aegis Aged Care Group

Hilton, Western Australia, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Sep, 2024USD 32 Hourly18 Jun, 2024N/ACustomer Service Skills,Management SkillsNoNo
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Description:

ABOUT AEGIS

The Aegis Aged Care Group has been providing quality care services to West Australians for nearly 40 years. We are committed to excellence through imagination and innovation, providing a quality life for those who live in one of our 28 Care Facilities in WA. Aegis is our State’s largest Residential Aged Care Provider employing over 3,500 staff.
Our culture of coaching and continuous improvement means not only will you get to work in a challenging and rewarding environment, but also within a company that fosters the growth of all employees.

While working at Aegis, we will provide you with a range of benefits including:

  • Competitive rates of pay.
  • Ongoing training and opportunities for career growth.
  • employee discounts from several trusted businesses.

Responsibilities:

ABOUT THE ROLE

Located in the heart of the Hilton, Aegis Hilton Park caters for up to 136 residents and provides Low, high and Dementia specific care services. An exciting opportunity has arisen for a passionate and self-driven individual to join the team as a Resident Lifestyle Officer. A friendly and helpful disposition, together with your desire to always provide and uphold excellent customer service to our Residents, will see you excel in this role.
This varied role will include.
Developing and implementing comprehensive, meaningful, and enjoyable lifestyle programs.
Coordinating, supervising, and participating in the daily delivery of lifestyle and therapy programs under the direction of the Facility Manager and Occupational Therapist.
Participating in the admission process by promoting the Facility’s lifestyle programs, discuss Dining options and Food preferences with new residents, assist with settling into their room and orientation into the Facility.
Act as a resource to uphold the Excellence in Dining principles and be the dining services liaison linking resident food services to ensure resident individualised requests are provided
Manage lifestyle programs including intergenerational activities, bookings of activities and bus trips.
Organise resident and relative meetings.
Coordination of volunteers.
Regularly attending dining services
As required being available to attend to Residents’ and Families queries

REQUIREMENTS OF THE ROLE

  • Excellent Customer Service skills
  • Strong organisational and time management skills.
  • Ability to lead and coach staff to deliver quality lifestyle and therapy activities.
  • Sound written and verbal communication skills.
  • Able to work both independently and within a team environment.
  • Hold a genuine interest in working with older people.
  • Experience in Therapy (essential).
  • Experience in Aged Care (desirable).
  • Experience in Hospitality (desirable).
  • A Certificate IV in Allied Health Assistance or equivalent/higher or experience.
  • Proven experience in the coordination of enjoyable lifestyle programs in aged care.
  • Full Australian working rights and able to pass a national police clearance.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Trade Certificate

Allied health assistance or equivalent/higher or experience

Proficient

1

Hilton WA, Australia