Resident Support Engineer
at Allot
Abu Dhabi, أبو ظبي, United Arab Emirates -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Jun, 2024 | Not Specified | 24 Mar, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WHO WE ARE
Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.
We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.
At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.
Responsibilities:
- Handle 1st and 2nd level support cases professionally and independently
- Provide excellent, dedicated, and proactive support service
- Perform deep problem investigation into system logs and behavior
- Provide technical guidance and solutions to the company’s customers and partners, problem reproduction, and lab simulations
- Work with higher tier support teams and travel to customer sites according to need
- Maintain direct contact with key customers in the GCC region to assure customer satisfaction and success
Requirements:
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
IT
Graduate
Proficient
1
Abu Dhabi, United Arab Emirates
