Residential Operations Manager

at  UnitingSA

ABOUT UNITINGSA:

UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.
Discover our vision and values: https://unitingsa.com.au/about-us/.

SKILLS & EXPERIENCE:

• Demonstrate relevant experience in a similar role.
• Possess broad post-registration experience, particularly in aged care.
• Manage health care and understand current concepts of aged care service delivery.
• Maintain a sound knowledge of the Aged Care Act and Accreditation Standards for residential aged care.
• Handle financial management, including Commonwealth funding and AN – ACC Funding Model.
• Implement Quality Management, Continuous Improvement, and Best Practices in aged care.
• Develop staff and manage organisational behaviour and change strategies.
• Understand and show sensitivity to the needs of older people.
• Think critically, innovatively and creatively about service provision.
• Exhibit strong communication and leadership skills.
• Lead a multi-disciplinary team effectively and build strong working relationships.
  In return, you will work in a compassionate, respectful and just community in which all people participate and flourish.

WHAT WE OFFER:

• Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
• Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
• Enhance your job perks with novated leasing, offering tax savings and financial flexibility
• 17.5% Annual Leave Loading
• Paid parental leave
• Strong commitment to personal and professional development
• Comprehensive Employee Assistance Program
• Additional perks including discounted health insurance
  For a confidential discussion, please contact Jane Rooke, Senior Manager Residential Aged Care on 0436 694 130.
  For further information, a full job description can be located on our website; https://unitingsa.com.au/about-us/
  We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Our employment screenings vary based on role requirements. These measures ensure we recruit individuals who align with our standards.
  If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now. If you require any assistance in submitting your application please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120. Applications close Friday 26th July 2024
  Please note, UnitingSA retains the right to close this advert earlier upon identifying a suitable candidate.
  Our application process is mobile-friendly for your convenience

ROLE OVERVIEW:

Join us at UnitingSA and make a meaningful difference as the Residential Operations Manager (ROM) at our vibrant Wesley House Aged Care Facility. Reporting to the Senior Manager, Residential Aged Care, you will play a crucial role in ensuring that every resident receives exceptional care tailored to their unique needs and preferences.
Through your compassionate leadership and effective management, you will uphold high standards of quality of life for all residents. As the ROM, you will oversee the facility’s operations inclusive of financial drivers such as budget compliance and funding optimisation, while accurately assessing resident acuity for optimal staffing levels and skill matching. Your commitment to meet regulatory standards will ensure a safe and compliant environment for residents and staff alike, enhancing our commitment to Great Client Experiences.
Join us in creating a nurturing environment where residents thrive and feel truly at home. Your compassion and dedication will make a significant impact on the lives of those in our care. Apply now and be part of our mission to provide exceptional care with empathy and respect.

KEY RESPONSIBILITIES:

• Ensure residents’ needs are met, considering individual, cultural, linguistic, and social backgrounds.
• Conduct facility activities through consultation with residents, families, staff, and stakeholders.
• Seek regular feedback from residents and their significant others about service quality.
• Approve residential entries and ensure AN – ACC assessments meet statutory timelines and reflect resident acuity.
• Provide supportive leadership to ensure residents receive quality care and enjoy a quality life meeting their assessed needs and preferences.
• Support staff in maintaining and improving knowledge and skills through regular training.
• Drive leadership and professional standards through appropriate delegation and sound human resource management.
• Lead teams in delivering high-performance, customer-focused service to achieve business objectives.