Residential Security Assistant

at  Sodexo

Job Introduction
As a Residential Assistant at Wordsworth House.
Approved Premises (APs) contribute to the effective risk management of people released from prison by providing an enhanced level of supervision, monitoring, and rehabilitation within the community. The post requires experience working with complex and vulnerable people and an understanding of residential settings within the criminal justice system. Join Sodexo and be part of something greater. You’ll belong to a team where you can act with purpose and thrive in your own way.

ESSENTIAL EXPERIENCE:

• Understanding good health and safety practices
• Understanding good anti-discriminatory practices
• First Aid Trained
• Good English oral and written, administration, and IT communication skills
• Ability to work as part of a team
• Ability to prioritise workloads and manage time effectively

THE ROLE WILL REQUIRE CARRYING OUT THE FOLLOWING RESPONSIBILITIES, ACTIVITIES, AND DUTIES:

• Assist in the supervision of residents in accordance with policy and practice under the direction and guidance of managers and relevant staff where necessary. Deal with routine issues raised by residents on a day-to-day basis.
• Staff and supervise the approved premises during designated shifts, referring serious incidents to the designated on-call manager, and adhering to the procedure of completing incident reports as necessary.
• Ensure enforcement of approved premises rules and deal with any breaches in accordance with procedures. Respond appropriately to abusive or aggressive behaviour.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
• Liaise with key workers, the deputy manager, and the manager as appropriate to share issues concerning residents.
• Process information and maintain records, including inputting information on the database system by recording any significant occurrences relating to residents during a shift.
• Contribute to the work with substance misusers in accordance with relevant policies, practices, and protocols, e.g., dispensing or recording medication if requested by the management team.
• To monitor and record residents’ movements in and out of the building.
• Contribute to the maintenance of a healthy, safe, and productive work environment, including familiarising yourself with and using appropriate health and safety equipment. Monitor and record health and safety checks and related issues.
• Report any maintenance or security issues in accordance with procedures.
• Conduct curfew checks, wellbeing checks, fire alarm tests, room searches, clearing of residents’ rooms as required, and monitoring CCTV equipment.
• Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of residents, e.g., monitor in line with risk assessments.
• Support the arrangement and delivery of purposeful activities for residents within the premises and undertake effective induction of residents.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families.

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues, or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle includes access to a 24-hour virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family), and/or the prepayment cashback card.
• Money insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A death in service benefit for colleagues who pass away while employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo include apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues do their bit for the environment while keeping fit.
• Volunteering opportunities enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and a full protective uniform are supplied