Residential Service Manager

at  Terminix

BENEFITS START DAY 1 FOR FULL-TIME COLLEAGUES - NO WAITING PERIOD!

For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to “protect people, enhance lives, and preserve the planet.”
For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

WORK-LIFE BALANCE

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility
  We are looking for individuals who want to make a difference where our customers live and work. Is that you?

OUR COMPANIES ARE PROUD TO BE AFFIRMATIVE ACTION (AA) AND EQUAL OPPORTUNITY EMPLOYERS (EOE) INCLUSIVE OF VETERANS AND THOSE WITH DISABILITIES.

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WHAT IS THIS ROLE ABOUT?

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day:

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service team