Respiratory Nursing Secretary, Band 3

at  Gloucestershire Hospitals NHS Foundation Trust

• Booking follow-up appointments as requested by the clinical team if appropriate, including negotiation of dates with the patient and creating correspondence (where required) - Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity - Booking investigations as requested by the clinical team, including negotiation of dates with the patients and creating correspondence if appropriate - Ensuring that arrangements are made that achieve the Trust targets and are reflected on IT systems in a timely manner - Typing correspondence to patients, GPs, medical staff and any other required addressee, following clinical attendance or other patient contacts as directed by the secretary supervisor - Issuing typed correspondence - Take and transcribe minutes as appropriate - Ensure all filing is done in a timely manner - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc - Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the Clinical Team/Supervisor. - Support the secretarial team with typing and filing where able - Communicate effectively with patients, carers, relatives and all members of the multidisciplinary team - Maintain and develop high standards of care - Conduct oneself in a professional manner - Work proactively to ensure that every patient attendance meets the patients expectations and needs with timely undertaking of procedure and effective communication with relatives, patients and carers - Taking telephone calls from patients and other callers then using hospital systems to upload the patient details where required - Complete audit on national databases under the supervision of the respiratory nurses See job description for extensive list of role duties.

Please refer the Job description for details