Restaurant and Event Technician – Temporary Contract

at  Centennial College

Job Number:
J0624-0565
Job Title:
Restaurant and Event Technician – Temporary Contract
Job Type:
Temp FT, Support
Bargaining Unit:
FT Support
School/Department:
Academic
Campus:
Progress Campus (On-site)
Location:
Greater Toronto Area
Pay Range:
$35.06 - $40.71/Hour
Pay Band:
Support H
Hours/Week:
40
Shift Schedule:
Hours will fluctuate based on operational demand, Shifts can include early mornings, afternoons and evenings
Date Posted:
June 12, 2024
Closing Date:
June 19, 2024

POSITION SUMMARY

Within the School of Hospitality, Tourism and Culinary Arts, the Restaurant and Event Technician will plan, organize and ensure professional service for all guests in the Restaurant, Cafe, Event Centre and Hotel guestrooms. They will support the experiential learning aspect of these operations by providing direction to students and hourly staff reinforcing key standards including service, dress code, sanitation, health and safety. The Restaurant and Event Technician will oversee the assigned service period operation by preparing the dining room, event room or hotel room appropriately against client needs and business levels. Their role will be to balance the experiential learning environment and the service delivery operation under the guidance of the General Manager and in collaboration with faculty assigned to teach within these operations.

QUALIFICATIONS/EXPERIENCE

• Two Year diploma or equivalent in Food and Beverage Management/Hospitality Management
• Minimum of 5 years managerial experience in a full-service dining room setting and/or food & beverage event operations
• Experience in Hotel Front Office Management is an asset
• Strong proficiency in computer applications, MS Office (Word, Excel, Outlook etc.)
• Able to physically lift up to 40lbs for event set-up
• Safe Food Handlers Certification
• Smart Serve Certification
• First Aid/C.P.R. Certification
• Excellent written and verbal communication skills
• Possesses a passion for guest service and a strong commitment to uncompromising quality
  Apply online: www.centennialcollege.ca/careers
  Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer.
  When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by June 19, 2024 at 11:59 PM EST. Please quote Job ID J0624-0565. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
  We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

• Facilitates learning activities related to a realistic restaurant, event and hotel setting to prepare the students for the hospitality industry. While the faculty teaches the students the required skills, the Restaurant and Event Technician reinforces these skills in the live setting, to ensure they practice the learning.
• Supervises and provides feedback to students who have chosen the operations as their field placement as part of their program of study. Reinforces course content to students by providing guidance and feedback of the development of service within the operations. Participates in the learning by providing feedback to faculty members about students
• Validates completion of placement hours and learning outcomes with SHTCA Field Placement Coordinator.
• Coordinates / selects students to work in the operations outside of regular operating hours. Communicate to students regarding their scheduled meal period and special requests.
• Orientates placement students to the standards of the operations’ operating procedures, while demonstrating service techniques and technical expertise.
• Create floor plan for scheduled shift meal period.
• Communicates with Chef Technician regarding number of reservations, menu modifications and special requests.
• Ensure availability of required product in stock, reorder if necessary
• Ensure guest satisfaction by completing table checks for every table during shift.
• Dealing with unruly/undesired guests/students
• Remits and records cash deposits to Senior Financial Officer. Processes cash flow documentation on a daily basis for each meal period (including interact and visa/MasterCard receipts).Records all financial transactions relevant to the operations. Reconcile all cash boxes. Completes “Daily Report” on actual vs. forecasted numbers.
• Performs Inventory, makes purchasing recommendations to the GM – alcohol, juice, dry goods, china, flatware, stemware, linen.
• Acts as a technical resource for equipment and facilities (ie beverage machines, POS, espresso machine, coffee brewer, etc).
• Initiates equipment requests for front of house equipment as needed.
• Under the direction of the General Manager, the incumbent will support other duties as needed to support the operations and the School