Restaurant Manager - Atlas Steak + Fish

at  Cascades Casino Resort

Langley, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jul, 2024USD 52000 Annual05 May, 2024N/ACustomer Experience,Gateway,Gaming,EntertainmentNoNo
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Description:

THE GATEWAY TO YOUR FUTURE

You are a service expert who thrives in the dynamic world of the dining room. On that note, meet Atlas Steak + Fish, a contemporary and flirty take on the iconic North American steakhouse. Guided by a commitment to superior ingredients, global flavours, unique cooking techniques, and engaging service, Atlas is looking for someone like you ? a Steakhouse Service Manager who can match our standards.
You know how to throw a good party and make everyone feel special and welcome. In this key role, you will oversee steakhouse operations while providing management support in the dining room. You will also help in attracting and maintaining guests by assisting in developing marketing assets on social and traditional media. You drive the success of our steakhouse through the promotion of events and products and ensure premier customer service and product knowledge for our guests.

GET TO KNOW GATEWAY

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Responsibilities:

  • Maintains and demonstrates expert knowledge of upcoming events, products, and promotions.
  • Ensures profitability of steakhouse operations by achieving financial and performance goals.
  • Supervises the shift operation, including all employee and guest related functions.
  • Motivates employees to provide excellence in service and ensures our guests experience exceeds their expectations.
  • Actively participates in the training and instruction of employees in proper food handling procedures, quality service standards and all other department procedures.
  • Manages team efficiencies as it pertains to the operation?s needs.
  • Responsible for opening and closing procedures which includes but is not limited to cash-outs and daily sales reporting.
  • Maintains compliance with policies and procedures.
  • Responsible for cash management activities.
  • Enforces Serving It Right and company policies on guest?s consumption of alcohol


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Restaurant Services

Trade Certificate

World host/super host certificate or similar customer service programs.

Proficient

1

Langley, BC, Canada