Restaurant Manager

at  THE SUPERMARKET COMPANY PTE LTD

REQUIREMENTS:

• Proven work experience as a Restaurant Manager, F&B Manager or similar role.
• The 3 “R”s: Responsible, Resourceful & Reliable.
• Strong leadership and motivational skills.
• Strong people management and communication skills.
• Excellent customer service and engagement.
• Good wine knowledge.
• Good knowledge of restaurant operating systems & Microsoft office applications.
• Possess a strong sense of initiative with high standards of cleanliness and personal hygiene.
• Adaptable and personable.

• Oversee all dining areas, supervises all service staff in accordance with policies of management and the day-to-day operations.
• Organize and supervise shifts by allocating all front of house staff duties during service alongside management.
• Ensuring strict compliance with licensing, hygiene and safety legislation & guidelines.
• A brand ambassador for the restaurant; continuing/creating an excellent reputation while communicating about the Company’s values to internal and external stakeholders is key.
• Coordinate and work alongside back of house team to ensure consistent and excellent customer service and satisfaction; from responding to all queries and reservations in a timely manner to responding efficiently and politely to customer complaints and providing adequate and useful recommendations to customers on the restaurant’s menu.
• Rostering; be adept at managing a full time and part time team.
• To manage par levels of restaurant inventory and place orders when necessary.
• Ensuring that there are adequate amenities for use during restaurant operations.
• Work with management to set targets and incentives to increase turnover and profitability of the restaurant when necessary.
• Review and plan in conjunction with marketing regarding displays, promotions, menu ideas and input.
• Ensuring that delegated administration duties regarding all operational reports are duly met and completed on time.
• Manages the restaurant’s reservation system & POS alongside management.
• Maintains the ambience and high standards of cleanliness and tidiness of the restaurant.
• Consistently oversees, coaches and encourages team members to improve standards.
• Undertake any other duties as may be required by management in order to meet the changing needs of the operations.