Retail Assistant

at  THL

Our world-famous iconic Waitomo Glow Worm Cave Visitor Centre requires a motivated and energetic Retail Assistant with previous experience working in a similar environment to join the crew in our busy retail store.
Our souvenir/gift shops are in our world-class tourism centre at the Waitomo Glowworm Caves and at the Legendary Blackwater Rafting!
You will be responsible for managing first impressions through your friendly and professional manner, positive work ethic, and ability to ensure excellent customer service.
This role is a permanent, full time position.

KEY CRITERIA FOR OUR WINNING CANDIDATE INCLUDE:

• Previous Customer Service, preferably within Tourism is essential.
• Excellent communication skills.
• Strong attention to detail, numeracy and process skills.
• Able to work under pressure.
• Successful time management skills.
• Ability to use own initiative and a good team-player.
• Must be available on a 7 day rotating roster.
• Friendly, reliable, trustworthy and honest.
• Keen to learn.
• High standard of personal grooming and presentation.
• Whether you are a student passionate about tourism, adventure seeker or someone who simply adores NZ we want to hear from you!
  Hard work, trust and excellent manaakitanga (hospitality) focus are all part of the package we need.
  If this sounds like the opportunity you’ve been looking for then we want to hear from you!
  Reference #

45689
Posted on

24 Apr 2024
Closes on
Location(s)

Waitomo
Expertise

Customer Service
Job level(s)

Experienced/Skilled
Work type(s)

Full Time
Group division

Waitomo Glowworm Caves

• Provide exceptional customer service.
• Maintain a current working knowledge of all Waitomo attractions products and services.
• Engaging and relating to visitors with a wide range of cultures.
• Knowledge of the local area and wider North Island to assist clients with their general queries.