Retail Associate

at  CATSMART SUPPLY AND DISTRIBUTION PTE LTD

5-DAY WORK WEEK

We are currently on the lookout for bright and friendly individuals who are eager to work in an environment that you could interact and help fellow pet lovers and all of the furry friends that come their way.
You will be responsible for supporting the day-to-day business operations of the pet store; liaising with pet lovers in order to ensure the purchase transaction goes smoothly. You are expected to help them choose between the company’s array of goods and services, process payments and maintain a high-level of customer service and relations. You may have the chance to be involved in handling and interacting with pets too.

JOB REQUIREMENTS:

• A strong team player with a courteous, positive and customer service oriented attitude
• Willing to learn and like to meet people and love pets
• Good communication skills
• Able to work retail hours, weekends and public holidays
• 5-day work week.
• Relevant experience will be advantageous
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): team player, customer service oriented, good communications skill

• Greeting, advising and assisting customers.
• Operating cash registers and processing payments.
• Stocktaking, replenishing stocks and receiving goods.
• Providing customers with product information
• Promoting products by upselling and cross-selling.
• Arranging product displays and maintaining sales floor appearance and cleanliness
• Handling customer complaints and feedback
• Receiving and ordering goods
• Performing pet/kennel care and hygiene (in outlets with live animals)
• Other adhoc duties assigned