Retail Banking - Lending Specialist - Ipswich

at  Queensland Country Bank

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
We have an exciting opportunity for an experienced Home Loan Specialist to join our Ipswich Region.

As a Home Loan Specialist, you will demonstrate an exceptional level of personalised service to new and existing Members and become expertly skilled across our products and services. You will be confident with managing and processing basic to complex personal and credit card lending as well as basic mortgage lending. Further duties will include (but are not limited to):

• Assist the Local Manager with business development and the management and processing of complex loans.
• Organise loan distribution and ensure that cheques are accurately issued to the appropriate parties
• Assist with training and coaching of staff
• Own the retention program in relation to the Mortgage book for our Ipswich region

This is a fulltime position based on a 38-hour working week, Monday to Friday.

ABOUT US

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

As a Home Loan Specialist, you will demonstrate an exceptional level of personalised service to new and existing Members and become expertly skilled across our products and services. You will be confident with managing and processing basic to complex personal and credit card lending as well as basic mortgage lending. Further duties will include (but are not limited to):

• Assist the Local Manager with business development and the management and processing of complex loans.
• Organise loan distribution and ensure that cheques are accurately issued to the appropriate parties
• Assist with training and coaching of staff
• Own the retention program in relation to the Mortgage book for our Ipswich regio

To be considered for this role, you must demonstrate:

• Lending experience and sales skills
• A proven track record of delivering exceptional customer service
• Excellent written and verbal communication skills, including listening skills
• High attention to detail and accuracy
• Sound mathematical skills and sound knowledge of Microsoft Office suite
• Sounds understanding of Queensland Country products and services (desired