Retail Customer Service and Operations Coordinator - Camrose Commons

at  Winners

PURNIMA DISCOVERED RECOGNITION WORKING AT TJX.

Recognized as a “TJX Joy Ambassador” on multiple occasions, Purnima says it’s here that she learned the power of joy. The teamwork, support and creative problem-solving you’ll be a part of, deserve to be recognized every day.

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
• Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and markdowns
• Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry, if applicable
• Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards
• Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
• For a closer look into the role, click HERE