Retail Governance Manager

at  Emirates NBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

SKILLS AND EXPERIENCE

• Graduate with understanding of business, local regulations and current developments.
• Conversant with full range of banking products and services
• At least 5 years’ experience in Governance in the Financial Sector and a proven track record of consistent performance and achievements
• Understanding of all banking operations, product, policies, CBUAE regulations and compliance is needed.
• Good knowledge of local and international regulations and AML/CFT laws

• Ensure adherence to all regulatory requirements and identify gaps if any while provide adequate remediation strategies to ensure compliance
• Develop and implement strategies to ensure that the bank complies with all regulatory requirements, laws and industry standards.
• Act as a key point of contact with Group Compliance and business governance teams to ensure oversight on all regulatory activities such as financial risk crime assessments , KYC remediation and ongoing due diligence
• Oversight on NPS/CSAT Governance for RBWM and Regulatory Reporting
• SAR Governance for Retail Banking and Wealth Management