Retail HR Assistant

at  Lucy and Yak

We have a brilliant opportunity for a passionate HR Assistant to join our team!
Here at Lucy & Yak, the People Team are helping to create the best conditions where people can come to work and be themselves, be successful and have a great experience. In the role of Retail HR Assistant, you will support the People Manager and People Advisor in providing HR services to the Retail team.
This is a great opportunity to join a forward thinking company who cares about people and planet. If you think this role could be for you, then we would love to hear from you!

THE FINE PRINT..

• Based in either our Barnsley or Brighton Office
• Permanent role
• 30 hour/4 day week with full time salary
• Salary based on experience
  Lucy and Yak has ambitious growth plans and we’re building a team to help enable and accelerate that growth. We are looking for people who share our values, are curious, forward-looking, take ownership and work together to build a future for themselves and Lucy and Yak

The Retail HR Assistant is responsible for:

• Being the first point of contact for HR queries and issues for all retail staff, including those based in field locations. This requires regular travel to stores, and face to face contact with store managers and the wider retail team.
• Appropriately escalating any HR issues to the People Advisor and/or People Manager.
• Supporting the Head of Retail and Area Manager with HR advice.
• Ability to make decisions, keeping in mind the brand’s values and ethics, and making sure these are clearly communicated.
• Being available for all retail staff to discuss concerns and provide advice that aligns with Company policies and culture.
• Advertising, short listing, attending and evaluating first interviews for all levels of store staff.
• Ensuring company HR policies are adhered to fairly, and supporting store managers to ensure that they are up to date with current expectations.
• Attending disciplinaries and appeals, ensuring accurate minutes are recorded and filed.
• Ensuring outcomes from disciplinaries and appeals are actioned in appropriate time frames.
• Delivering training and providing documentation on practical tasks to all staff based in stores.
• Setting deadlines for remote training, tracking progress and actively ensuring targets are met.