RETAIL LEARNING MANAGER / FIELD COACH TRAINER

at  Louis Vuitton

Working as part of the Learning team, you will translate and execute the corporate training strategies within your defined store(s), partnering with the Management teams across the region. You will define the roll-out plan to best contribute to business growth, supporting our retail colleagues through selling skills, product training and developing their careers. You will use active coaching techniques, fostering feedback culture across the business.

Coaching and training at the heart of team performance

• Lead a culture of in-store coaching with all in-store roles from Client Advisors to Managers according to their needs
• You will support the Retail Management team in building individual coaching plans tailored to

their team

• Provide on-going feedback to key stakeholders on the progress and priorities for your allocated stores
• Identify skills gaps and adapting training in order to address training priorities
• Ensure consistent feedback and guidance for the management population, effectively influencing and upskilling on people management
• Identify and propose talents for our learning offer (Academy’s and EMEA workshops)
• In collaboration with Merchandising, Clienteling, Retail Excellence, Supply Chain and HR, ideate, develop and facilitate core trainings including inductions, academy’s, product retraining’ s, floor management workshops and selling
• Maintaining an active shop floor presence to observe and feed-forward subsequent

implementation with the team.

• Identify potential training talent within the store to develop and partner in coaching others

Profil