Retail Manager

at  Robert Walters

Our client is seeking a dedicated and experienced Retail Manager to oversee the operations of all retail stores in Singapore. The successful candidate will be responsible for achieving revenue and customer service goals, ensuring alignment with the overall business strategy.

KEY REQUIREMENTS:

The ideal candidate for the Retail Manager role brings a wealth of experience and knowledge in retail management. You should have a strong educational background in Business Administration or Retail Management, coupled with significant managerial experience in retail operations. Your understanding of retail management best practices will be crucial in driving growth and enhancing customer experience. Your leadership skills will enable you to motivate and guide a high-achieving sales team. Your analytical abilities, organisational skills, and proficiency in Microsoft Office will be essential for managing various tasks effectively.

• A diploma or degree in Business Administration or Retail Management is required.
• At least 3 to 5 years of managerial level experience in retail operations is essential.
• Knowledge of retail management best practices is necessary.
• Ability to lead, train, and motivate a high-achieving sales team is crucial.
• Strong analytical skills and ability to multitask effectively are needed.
• Excellent interpersonal, communication, and people management skills are required.
• Proficiency in Microsoft Office (Word, Excel, Power Point) is expected.

WHAT’S NEXT:

Ready to take your retail career to the next level? Apply now!
Apply today by clicking on the link provided. We look forward to receiving your application!
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1441522 Allie Teh
Our client is seeking a dedicated and experienced Retail Manager to oversee the operations of all retail stores in Singapore. The successful candidate will be responsible for achieving revenue and customer service goals, ensuring alignment with the overall business strategy

ABOUT THE RETAIL MANAGER ROLE:

This role offers an exciting opportunity to drive growth, enhance customer experience, and shape the future of retail in one of the world’s most vibrant cities. This role requires a strong commitment to enhancing the customer brand experience, developing effective marketing strategies, and managing retail projects within budget and timeline.

• Oversee operations of all retail stores in Singapore
• Drive growth and enhance customer experience
• Implement corporate retail policies & strategies

KEY RESPONSIBILITIES:

As a Retail Manager, you will play a pivotal role in shaping the future of our client’s retail presence in Singapore. You will be entrusted with the responsibility of overseeing all retail stores’ operations, driving growth through strategic planning and execution. Your role will involve identifying new store locations, negotiating leases, implementing corporate policies, and coordinating with the marketing team to develop effective promotional strategies. You will also be tasked with managing various retail projects, enhancing customer experience, and fostering brand loyalty. Your input will be crucial in improving product offerings and facilitating efficient aftersales services.

• Manage the operations of all retail stores in Singapore, including their profit and loss.
• Conduct store mapping to optimise customer mix, product assortment, and stock level.
• Identify new retail store locations and negotiate new leases or lease renewals.
• Implement corporate retail policies and strategies.
• Work towards increasing sales productivity and improving service standards.
• Coordinate with marketing team to develop relevant marketing and instore promotion programs.
• Manage retail projects, including shop designs, ensuring completion within budget and timeline.
• Grow the existing customer database and maintain regular customer contact to build brand loyalty.
• Provide constant feedback for product improvements and facilitate aftersales service at the point of sale.
• Work closely with Aftersales Service Centre to ensure smooth process of customers’ repairs.

The ideal candidate for the Retail Manager role brings a wealth of experience and knowledge in retail management. You should have a strong educational background in Business Administration or Retail Management, coupled with significant managerial experience in retail operations. Your understanding of retail management best practices will be crucial in driving growth and enhancing customer experience. Your leadership skills will enable you to motivate and guide a high-achieving sales team. Your analytical abilities, organisational skills, and proficiency in Microsoft Office will be essential for managing various tasks effectively.

• A diploma or degree in Business Administration or Retail Management is required.
• At least 3 to 5 years of managerial level experience in retail operations is essential.
• Knowledge of retail management best practices is necessary.
• Ability to lead, train, and motivate a high-achieving sales team is crucial.
• Strong analytical skills and ability to multitask effectively are needed.
• Excellent interpersonal, communication, and people management skills are required.
• Proficiency in Microsoft Office (Word, Excel, Power Point) is expected