Retail National Accounts Manager

at  Libbey

At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one!
LIBBEY: For Makers, By Makers. Since 1818!
The Retail National Accounts Manager is responsible for developing and maintaining strong customer relationships, offering outstanding customer service, successfully selling Libbey marketing programs, products and promotions in the retail channel, and achieving established sales goals.
Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience. The Retail National Accounts Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide.

REQUIREMENTS:

• Bachelor’s degree preferred, or equivalent work experience
• Work requires travel to current/prospective customers, trade shows, and Libbey events or training. This requires a valid driver’s license and clean driving record.
• Ability to collaborate with and lead others
• Ability to develop and deliver internal and external presentations
• Strong interpersonal communication skills
• Strong organization and time management skills
  Libbey is an Equal Employment Opportunity (“EEO”) Employer.
  We are committed to an inclusive workplace, free of harassment and discrimination

• Overall planning to achieve Annual Operating Plan (AOP) and drive profit optimization in the retail channel
• Grow business with one of Libbey’s top retail accounts; Dollar Tree; as well as work to expand into new categories, and develop new business through successful prospecting strategies
• Manage other dollar store chains including Dollar Tree Canada, Family Dollar and Dollar General
• Collaborate with the Senior Manager and VP, Retail National Accounts on alignment of account planning strategy and goals
• Develop collaborative customer relationships and regularly work with buyers/stakeholders
• Partner with analyst, forecasters/planners for efficient production planning and customer service
• Conduct market research and analysis to understand customer needs and identify opportunities for new business
• Utilize Libbey’s CRM system for product pricing and project development/ management
• Design effective sales tools including presentations, samples, reports, etc.
• Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
• Lead and/or play an active role in sales and occasionally non-sales related projects
• Attend Libbey sales & business meetings, training events and Industry Trade shows (including New York Tabletop Spring & Fall shows)
• Lead, influence, and empower the organization to fulfill our purpose (living our legacy, shaping our future, and winning as one).
• Cultivate a diverse and inclusive culture where associates can thrive, make us better and fuel ideas/innovations to ensure our long-term success.