Retail Operations Assistant Manager - International Banking

at  Rothstein Recruitment

The scope of the role includes:

• Management of the team and the operational activities of the team
• Remaining up to date with all industry directives and initiatives and taking responsibility for implementing changes so that processes are and remain compliant with external regulations, directives and initiatives, especially in payments Group Standard Operating Procedures
• Local Policies and procedure

Key Responsibilities:

• Oversee the daily operations of the retail banking division.
• Manage the staff, functions and processes within the Retail Operations Section of the Operations Department.
• Recruit, motivate, train and appraise staff
• Responsibility for managing projects relating to the functions of the section, working with the IT department and systems vendors to implement enhanced multi-channel payment solutions (e.g., BACS, SEPA, Faster Payments).
• Stay abreast of industry directives and initiatives (e.g., SEPA, Visa, Cheque Imaging) and implement the required changes.
• Identify and implement improvements to systems, processes, and procedures to enhance operational efficiency and reduce costs.
• Provision of enhanced management information (MIS, KRI, etc