Retail Print Solutions Associate

at  Staples Stores

As a Print Solutions Advisor , you’ll be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide exceptional customer service and solutions to customers print needs by capturing project information and following production processes to produce professionally finished products using digital copy, print and production equipment.

ESSENTIAL SKILLS AND EXPERIENCE:

• Able to work a flexible schedule (including nights and/or weekends)
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues throughout the production process
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position
  The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
  Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
  Learn more about the employee benefits, programs and perks offered at Staples!
  Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

• Ask open ended questions to build relationships and understand customers copy & print marketing needs to offer a total print solution
• Drive customer satisfaction throughout the order process by producing quality print orders using production processes and print equipment
• Help customers with tasks in the self-serve area, utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Assist customers with their shipping needs, order pickup and other responsibilities as assigned