Retail Sales Ambassador

at  MIRACLE SLEEP PTE LTD

JOB DESCRIPTION:

• Responsible for the day-to-day retail operations & work with the team to drive store sales performance
• Cashier duties using the POS system to process payments, exchanges and returns
• Receive and process new stock, replenishments, returns, damages and transfers, as well as support all stocktake exercises
• Provide a seamless retail experience
• Prepare and upkeep a clean retail environment
• Communicate to customers about on-going promotions & offers
• Promote first class service excellence & customer experience at all times
• Be a customer experience champion, including speaking to guests and offering advice on our mattress products to best suit their needs
• Proactively acquiring knowledge regarding our mattress products
• Develop, improve and optimise retail processes to improve productivity and operations

REQUIREMENTS:

• 3 years experience in the retail industry, preferably in furniture
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends and PH are where all the magic happens

Please refer the Job description for details