Retail Sales Assistant

at  Eataly

Siamo un gruppo unito e curioso che ama mettersi in gioco ogni giorno. Collaboriamo in vista di un obiettivo comune in un ambiente dinamico e stimolante che promuove la continua crescita professionale e personale.
We are a cohesive and curious group that loves to get involved every day. We work together towards a common goal in a dynamic and stimulating environment that encourages continuous professional and personal development.
Wir sind eine geschlossene und neugierige Gruppe, die es liebt, sich jeden Tag aufs Neue zu engagieren. Wir arbeiten zusammen auf ein gemeinsames Ziel hin in einem dynamischen und anregenden Umfeld, das eine kontinuierliche berufliche und persönliche Entwicklung fördert.

SKILLS/REQUIREMENTS:

• Demonstrated ability to understand and implement written and verbal instructions.
• Previous customer service experience in a grocery shop preferred.
• Ability to communicate effectively with colleagues, management and guests.
• Physical ability to work under pressure (standing, bending, stooping, etc.).
• Ability to lift boxes up to 50 lbs.
• Ability to follow instructions.
• Basic maths, logic and computer skills are required.
• Knowledge of German (fluent) or English (fluent). Italian language is an advantage.

• Providing fast, efficient and friendly customer service.
• Assisting customers: Accompanying them to the products they are looking for; Delivering products out of reach; Loading or unloading heavy items; Noting and forwarding customer suggestions or requests; Facilitating customer payment at checkout.
• Receive product deliveries, ensure order and invoice accuracy and identify discrepancies.
• Ensure that all food products are presented and marketed according to quality standards.
• Effective co-ordination of stocks and storage of food products.
• Communicate respectfully and effectively with customers at all times.
• Quickly and efficiently communicate food needs, adjustments and problems to the Food Manager.
• Maintain a safe and clean work environment in accordance with all departmental procedures and federal and state regulations.
• Perform light cleaning duties as required, such as sweeping, dusting and disposing of packaging.
• Work as part of a team with colleagues; maintain a positive attitude and willingness to help others.
• Punctuality: respect working hours and report to work on time.
• Adhere to all company and department procedures, policies, expectations and quality standards.