Retail Sales Associate, Woodlands Mall - Full Time

at  Macys

JOB SUMMARY

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Prolonged periods of standing/walking around the store or department
• Reach with hands and arms, use hands to press, handle, and feel
• Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
• Requires close vision, color vision, and ability to adjust focus

WHAT YOU WILL DO:

• Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
• Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare. Assist in locating and pulling merchandise to fulfill digital customer orders.
• Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
• Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.