Retail Store Customer Service Coordinator - Meadows Market

at  Marshalls

JENNA DISCOVERED COLLABORATION WORKING AT TJX

Jenna is an outgoing “people person” and collaborating with her co-workers to meet customers’ needs is what makes her job fulfilling. We want our teams to have fun when they come to work and fostering relationships helps that happen!

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
• Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and scheduling
• Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry; oversees Fitting Room processes
• Ensuring accuracy and quality of all service area transactions as well as ensuring all service areas are properly maintained and “ready for business” on a daily basis
• Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
• For a closer look into the role, click HERE