Retail Store Manager

at  Pro Talent

RETAIL STORE MANAGER – WARTBURG

The primary area of responsibility and focus will be the management of the store and oversee with day-to-day operational issues of the store.
The store manager is expected to also assist and oversee certain centre operations. The Store Manager should have the ability to control or influence certain elements of centre maintenance.

EDUCATION AND EXPERIENCE:

• Matric Essential (with Mathematics as a higher-grade subject)
• Qualification in business, management and/or marketing would be advantageous but not essential.
• Own transport essential
• Must reside in close proximity to the store ( Wartburg and immediate surrounds)
• There is company owned residential accommodation in Wartburg Town, that, should the manager wish to reside in, will be incorporated into the remuneration package.
• Minimum 5 years retail FMCG experience essential (experience within the Spar business would be advantageous)
• IT Literate (advanced competency on Microsoft platform, SIGMA experience would be advantageous)

ROLES, SKILLS AND ATTRIBUTES REQUIRED :

• Strong problem-solving competencies, and solution focused
• Effective communication and negotiation skills
• Excellent attention to detail, accuracy, organization skills and diligence
• High degree of professionalism, conduct and work ethic at all times
• Friendly demeanour and strong interpersonal skills (time management, assertiveness, and conflict resolution)
• Excellent customer service orientation
• Proven people management and leadership skills
• Excels at coaching, driving, and developing a team
• To keep abreast of legislation relevant to the industry and role

RESPONSIBILITIES

• Operate the store in a manner than ensures sales growth and profitability
• Drive sales, maximize gross profit, control expenses, and manage ratios.
• Able to read, understand and analyze financial statements
• Must have a passion for using information to make decisions that drives the business forward.
• Based on trends and projections, must be confident to develop monthly budgets, and then disaggregate the information into monthly/weekly/daily/hourly
• Understand the importance of setting accurate budgets as this drives production planning and staff scheduling, and estimate errors that have financial consequences
• While there will be assistant managers, department supervisors/controllers within the stores senior team, the store manager must be passionate and develop an understanding of the operations of ALL aspects of the business ( Administration function, Service and floor departments, staffing)
• Must be confident in setting themself and their team timelines and targets and executing in a manner that ensures these are met.
• Innovation : it is imperative that the store manager is in touch with and understands modern technology, to drive the business forward