Retail Stores Associate II

at  Converse

Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
Without You, We’d Just Be Collectors of Our Own Stuff
Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential,
obliterate boundaries and push out the edges of what can be. The company looks for people
who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding
imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each
person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and
customer service, Nike Retail teams give valuable experiences to consumers every day. From
Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring
community of sport and style devotees. A career in Nike Retail demands creativity and ambition
and offers the opportunity to grow with some of the best athletes, teammates and retail partners
in the industry.
As our Nike Store Athlete (Sales Associate) your mission will be to deliver a premium consumer
experience by demonstrating the expertise to navigate through individual needs and providing a
complete solution through Nike products and services to give consumers what they need to
connect, train, and compete with the knowledge to achieve their goals.

Responsibilities

• Utilize customer service skills, basic sales techniques, and product knowledge to connect

customers with the right product and drive sales

• Build the bond between consumer and brand by providing superior service and adapting

brand stories to the retail setting

• Maintain knowledge of various store departments and be available to operate cash

register for regular transactions, perform shipping and receiving duties, stock the floor,

perform cleaning duties, and build visual displays when necessary

• Serve as a product knowledge resource for consumers and entry level associates. Seek

educational opportunities to develop advanced level or specialized knowledge about

selling, Nike products and culture, sales and service techniques

• Assist Leads, Senior Associates, and Managers in training entry level associates
• Assist with loss prevention efforts by providing proactive customer service
• One or more years of customer service and/or retail experience p referred
• Demonstrable passion for the Nike brand
• Able to perform basic math functions, including addition, subtraction, multiplication and

division

• Able to effectively communicate in verbal and written English (or other relevant

language)

• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent

customer service
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a
generous total rewards package, casual work environment, a diverse and inclusive culture, and
an electric atmosphere for professional development. No matter the location, or the role, every
Nike employee shares one galvanizing mission: To bring inspiration and innovation to every
athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive
consideration without regard to race, color, religion, sex, national origin, age, sexual orientation,
gender identity, gender expression, veteran status, or disability.
Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.

Responsibilities

• Utilize customer service skills, basic sales techniques, and product knowledge to connec

perform cleaning duties, and build visual displays when necessary

• Serve as a product knowledge resource for consumers and entry level associates. See