Return to Work Specialist | Mental Injury

at  Gallagher

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview:

• Grow with GB! Industry leader in providing career development opportunities
• Flexible and hybrid working arrangements including Work from Home
• Something for everyone - range of employee benefits, discounts and wellbeing programs

ABOUT THE ROLE

As a Return to Work (RTW) Specialist in our Mental Injury team, you’ll be a leader in identifying and delivering recovery and RTW outcomes for all injury claims within your claims team. You’ll use your expertise to identify and triage mental injury claims that are risk of exceeding expected return to work timeframes, and you’ll also work closely with the supporting case managers to identify barriers to Return to Work, and positively drive a Return-to-Work Focus with Injured Workers and Employers.
In this position you will be able to apply your knowledge and skillset in person centred injury management, exceptional stakeholder communication, and leadership to support workers impacted by complex psychological injuries back to work, and back to life, safely.
Responsibilities:

YOUR RESPONSIBILITIES WILL INCLUDE:

• Providing leadership as key subject matter expert within your team relating to recovery and RTW, whilst supporting your team manager and wider leadership group
• Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health
• Supporting Senior Case Managers with regular claim conferencing
• Identifying biopsychosocial risk factors leading to strategic recovery whilst achieving RTW goals
• Undertaking RTW visits and treater case conferences (both virtually and in person) when required to support recovery and RTW outcomes
• Applying a person-centered management approach focusing on injured workers’ needs, by setting recovery goals and supporting them to achieve these
  Qualifications: