Revenue Administrator

at  Vicinity Centres

We’re reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
Role purpose
The Revenue Administrator (RAD) is responsible for timely and accurate system maintenance; set up and integrity of the Property Database (including leases, recurring charges such as base rent, outgoings, rates, electricity and other miscellaneous charges); as well as ensuring all tenants are billed in accordance with the Lease in place.
Additional responsibilities include the timely and accurate production of the Tenancy Schedule and other ad-hoc reporting published to internal and external stakeholders alike. This role will play a key part in ensuring operational excellence and continuous improvement of retailer billings, approvals and organisational reporting processes.
Key Responsibilities

1. Maintain Vicinity ERP Property Database including Integration of New Centres, execution in property database of divested assets, completing Bank Guarantee audits and Administration of Rates

• Set up and review of Lease and billing information from lease instruction document & check

  accuracy of any previous input

• System update of any tenant and billing changes e.g., Lease Assignment, Insolvency, and Rent

  Rebates etc.

• Activate or terminate Leases in Property Database including coordination of any approvals

  required

• Track, review & action all rent reviews

• Track, review & action all survey requirements to ensure accurate Gross Lettable area (GLA) &

  outgoings recoveries

• Track, review & action as needed all residential property

• Support Capital Transactions team for acquisitions & divestments
• Maintenance of the Central Address Book (CAB) of tenant / lease details
• Unit creation, review and approval of Tenancy Capital Request (TCR) forms
• Update security maintenance information for accurate Bank Guarantee reporting
• Complete year end tasks such outgoings washup uploads into ERP
• Uploading rates into JDE for budgeting & reporting purposes

• Supplementary valuation and refund reconciliations. Apply credit/debits to tenant’s accounts.

  Processing payment/refund required

• Building & maintaining strong relationships with Rating Authorities & external consultants to

  ensure ideal outcomes when issues arise

1. Produce reports which accurately reflect recoveries and income under the Lease

• Ensure the integrity of data appearing on the Tenancy Schedule by completing integrity

  reporting and review of comparison report

• Ensure that portfolio Tenancy Schedules are completed and made available to the business

  within agreed time frames Ensure work instructions are kept updated, procedural changes

  delivered to the team & team members advised of any changes which may affect reporting

• Action adhoc requests for reporting only with relevant approval guidelines

1. Issue Invoices & Statements to Tenants

• Ensure that billing is completed at lease instruction, or within agreed parameters to enable

  tenant to meet pre-trade requirements

• Processing manual billings- lease incentives, refunds, bad-debt write-off, legal costs, Landlord

  works (Category 1) costs (development and reconfiguration)

• Calculations and billing of surrender fees, rent free fit outs, rental rebates and rental concession

• Run & action monthly Billing Control Reports prior to billing run to ensure accuracy of billing
• Ensure Business notifications are sent out in a timely manner

• Run post statement control reports to ensure Aged Trial Balance (ATB) & Statements balance

  each month

• Coordinate with printer as per Statement Run checklist to ensure statements are sent in line

  with Service Agreement in place.

• Rates billed to tenant in accordance with Lease for the earlier of next statement run after bill

  received or next due tenancy schedule

• Process electricity and gas charges for portfolio

1. Training, Induction and Process Improvements

• Actively participate in efficiency projects when nominated, which may involve team and cross

  functional collaboration

• Induction on Revenue Administration processes to other departments such as Accounts

  Receivable, Property Accounting, Legal Ops and Leasing

• Team leader roles- learn and develop a better understanding in role area.

• Action items relating to the team leader role and improve on processes where possible.

• Developments- attend meetings, mapping & creation of units, accurate Lease set-up, create

  development outgoings rates, pre-trade billing, and recurring billing commencement as per
  Lease. Post development evaluation of units and rates
  Key Role Relationships

The role interacts with a variety of internal and external stakeholders. Key stakeholders that the role interacts with include:

• Property Finance- Property Accounting, Accounts Receivable, Development Accounting
• Leasing- Executive, Regional and RGM level
• Centre teams- Admin Manager, Retail Manager, Centre Manager and Regional and RGM level
• Tax
• Corporate Finance- Accounts Payable, Financial Accounting
• Legal Operations- Legal Counsel, Paralegals, Managing Legal, GM Legal Ops
• External Reporting
• Property Investment Analytics
• Strategic Partnerships- Capital Transactions, Lawyers acting for Landlord/ Vendor
• People and Organisation Development
• External auditor Groups
• Consultants
• Statutory Rates authorities (Such as Council and Water)

Capability and Experience
You will be an experienced administrator with a background in financial administration and reporting. You will be an outstanding communicator who manages stakeholders in collaborative manner. You will be task oriented and able to manage and prioritise your workload to meet deadlines. Your will have an outstanding attention to detail, strong analytical skills and good communication skills when dealing with customers. Experience in lease documents and ERP systems such as JDE would be advantageous, but not essential.

Position Challenges & personal attributes

• Diligence to actively follow up information which is pending from internal or external sources & escalate issues as necessary in accordance with team issues escalation plan.
• Ability to work in a close-knit team environment supporting team members during peak work periods & times of planned & unplanned leave
• Ability to self-prioritise own workload including delegation of tasks to teammates, so that business critical tasks are completed within set timeframes

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:
Email:
talent.acquisition@vicinity.com.au
Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)
Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level

• Property Finance- Property Accounting, Accounts Receivable, Development Accounting
• Leasing- Executive, Regional and RGM level
• Centre teams- Admin Manager, Retail Manager, Centre Manager and Regional and RGM level
• Tax
• Corporate Finance- Accounts Payable, Financial Accounting
• Legal Operations- Legal Counsel, Paralegals, Managing Legal, GM Legal Ops
• External Reporting
• Property Investment Analytics
• Strategic Partnerships- Capital Transactions, Lawyers acting for Landlord/ Vendor
• People and Organisation Development
• External auditor Groups
• Consultants
• Statutory Rates authorities (Such as Council and Water