Revenue Manager / Assistant Director of Revenue - Hybrid

at  University Arms

Job Ref: UNI1219
Branch: University Arms
Location: University Arms, Cambridge
Salary/Benefits: Competitive Salary plus bonus
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 25/06/2024
Closing date: 08/08/2024

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years the Hotel was added to, updated, and modernised in the line with the age, however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridges ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

As Revenue Manager/Assistant Director of Revenue, you will report directly to the Commercial Director. You will play a crucial role in maximizing the hotel’s revenue potential while ensuring optimal occupancy rates and profitability. You will also manage the performance of the Reservations team through the Reservations Manager. Day-to-day responsibilities include but are not limited to:

• Presents strategy recommendations to the General Manager and Commercial Director and then responsible for implementing and monitoring the strategy.
• Conduct regular analysis of market demand, competitor rates, and industry trends to identify opportunities and potential challenges. Recommend appropriate pricing adjustments and promotional campaigns to capitalize on market opportunities.
• Develop and implement effective revenue strategies to achieve the hotel’s financial goals. Utilize market intelligence, historical data, and demand patterns to forecast room revenue and adjust pricing strategies accordingly.
• Oversee inventory control and room allocation to ensure maximum utilization of available rooms, yielding the highest possible room revenue. Monitor and manage room availability across all distribution channels.
• Work closely with the Sales and Marketing teams to optimize the performance of distribution channels, including the hotel website, online travel agencies (OTAs), and Global Distribution Systems (GDS).
• Set competitive room rates and monitor their performance against the market. Implement dynamic pricing strategies to maximize revenue during peak and off-peak periods.
• Prepare revenue forecasts and collaborate with the Commercial Director to develop annual budgets. Track actual performance against targets and provide regular reports to senior management.
• Utilize various data analytics tools and revenue management systems to generate insightful reports and identify key performance indicators. Present findings and recommendations to the Guidance Team.
• Collaborate with various departments, including Sales, Marketing, Guidance, and Operations, to align revenue management strategies with the overall business objectives of the hotel.
• Develop and execute promotional campaigns, packages, and offers that enhance the hotel’s overall revenue generation while maintaining brand integrity.
• Work with Marketing and Commercial Director to create a forward-looking email strategy and compile the data into the promotional Gantt chart.
• Support the day-to-day running of the Reservations office answering revenue-related queries from the Reservations Manager / Reservations team.