Revenue Officer

at  City of Melville

THE CITY OF MELVILLE IS A PROGRESSIVE, PASSIONATE, AND DIVERSE WORKPLACE COMMITTED TO MAKING A DIFFERENCE IN THE COMMUNITY. WE STRIVE TO CREATE A WORKPLACE THAT FOSTERS GROWTH, DEVELOPMENT, AND COLLABORATION, WHERE EVERY TEAM MEMBER IS VALUED AND EMPOWERED TO SUCCEED.

Are you a finance and administrative professional who is passionate about supporting your community? We’re looking for a Revenue Officer to provide an efficient billing and collection revenue service.
As our Revenue Officer, you’ll be responsible for performing revenue functions in compliance with the City of Melville’s policies, procedures, and statutory requirements as directed.
Your role will also involve maintaining an accurate council/ratepayer database information system, ensuring all rates and debtors information is up to date and in compliance with relevant regulations. Your attention to detail and accuracy will be essential to your success in this role.
In addition to your primary responsibilities, you’ll be committed to providing high-quality customer service in all interactions with ratepayers and stakeholders as you will be their first point of contact with any revenue enquiries. You’ll be providing advice, support, and information in a timely and friendly manner – going above and beyond to ensure their needs are met and that they feel valued and supported.
So, if you’re a customer-focused professional with experience in financial administration and revenue and have a passion for delivering exceptional service, then we want to hear from you!

SKILLS AND EXPERIENCE REQUIRED:

• Previous experience in a financial environment.
• Sound experience in the provision of customer service.
• Previous experience in account reconciliations.
• Experience in the use of computerised databases, Microsoft Outlook, Excel & Word.
• Effective written and verbal communication skills.
• Sound problem solving and analytical skills.
• Well developed negotiation and conflict resolution skills.
• Effective organisational, time management and attention to detail skills.
• Knowledge of Local Government Rating or Accounts.
• Knowledge of relevant industrial legislation and Local Acts.
• Knowledge of computerised financial and property information systems (Pathway and Finance One desirable).

ESSENTIAL QUALIFICATIONS:

• National Police Clearance Check (or willingness to obtain prior to appointment)

ELEVATE YOUR WORK EXPERIENCE WITH THE CITY OF MELVILLE’S BENEFITS!

• Ignite your professional growth with our structured professional development and study assistance programs.
• Say goodbye to expensive gym memberships! Enjoy complimentary membership to our state-of-the-art Gym, Pool, and Health Lounge facilities.
• Get ready for fun with our active social club to connect with colleagues and make lifelong friends.
• Need a helping hand? Our Employee Assistance Programs and supportive leadership team are here to support you every step of the way.
• Unwind and recharge with generous annual leave. Take up to 10 weeks* off per year and come back rejuvenated (*conditions apply, of course). We’re also thrilled to offer an additional 2 days of leave per year – take that well deserved break!
• Plan for your future with confidence. Our superannuation package includes a contribution up to 14.5%* (*conditions apply).
  If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date. Apply with your resume and cover letter by March 17th 2024
  For further queries regarding the position contact: Caitlin Hepworth – Senior Revenue Officer – 08 9364 0904
  The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.
  We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.

Please refer the Job description for details